The impact of logistics and transportation infrastructure on supply chain efficiency in Rwanda A case study of JBL logistics group

The study examined the impact of logistics and transportation infrastructure on supply chain efficiency in Rwanda, with evidence from selected supply chain stakeholders in Kigali. The study was motivated by the increasing challenges faced by organizations in ensuring effective supply chain performance despite government investments in transportation infrastructure and logistics development. The study adopted a descriptive research design. Data were collected from 30 respondents including procurement officers, transport operators, warehouse staff, and supply chain personnel from selected organizations operating in Kigali. Purposive sampling technique was used to select respondents with knowledge and experience in logistics and supply chain operations. Primary data were collected using structured questionnaires, while secondary data were obtained from books, journals, and institutional reports. The findings revealed that transportation infrastructure significantly influences supply chain efficiency. Factors such as road conditions, transportation costs, fuel prices, and border clearance procedures were found to affect delivery reliability, operational costs, and movement of goods. The study further established that logistics challenges such as poor coordination, limited technology adoption, inventory management problems, and high operational costs negatively affect supply chain performance. The study concluded that both logistics systems and transportation infrastructure play a major role in determining supply chain efficiency in Rwanda. Effective supply chain performance requires improvements in logistics coordination alongside investment in transportation infrastructure. The study recommends that the government should continue improving road infrastructure and transport systems while organizations should invest in technology and strengthen logistics coordination to improve efficiency.